Helpdesk & Hotline, Remote monitoring

Use our sophisticated remote monitor platform Power Control TM with helpDesk service together.

remote monitoring – platforma Power Control™

Overview on the total topology of critical electrical infrastructure
Display of multiple levels: country/town/locality/room/device
Events logging of all monitored equipment
Pre-defined data logging of all monitored equipment
Automatic events and data reporting for all monitored equipment
SMS and e-mail notification targeted at the non-stop technical support and hotline service

helpDesk & hotLine

helpDesk workplace that ensures the support service 365/7/24.
Service hotLine that ensures immediate service response for customers with an SLA agreement with ProActive Power Service™